Privacy Policy

Last Updated: January 2024

Introduction

At MoveActive Zone, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or participate in our programs and activities. We encourage you to read this policy carefully to understand our practices regarding your personal information.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for events, sign up for our programs, fill out contact forms, or communicate with us. This information may include your name, email address, phone number, date of birth, emergency contact information, and fitness level or health-related information necessary for program participation.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we may collect information about the individual web pages you view, what websites or search terms referred you to our site, and how you interact with our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services and programs
  • To process your registrations and manage your participation in events and activities
  • To communicate with you about programs, events, updates, and important notices
  • To respond to your inquiries, questions, and requests
  • To improve our website, services, and user experience
  • To ensure the safety and well-being of program participants
  • To analyze usage trends and preferences to enhance our offerings
  • To comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and program administration. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws.

The criteria we use to determine retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions
  • Objection: You have the right to object to our processing of your personal information
  • Restriction: You have the right to request that we restrict the processing of your personal information
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the information to Australia and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

MoveActive Zone
Email: [email protected]
Phone: Available through our contact page

We will make every effort to respond to your inquiry within a reasonable timeframe and work with you to resolve any privacy concerns you may have.